Slow iMac- Let us help speed it up for you

Time and time again customers have complained about their 21.5 inch iMacs slow boot times, constant cursors turning to the spinning beachball and  tendencies to just take a long time to preform simple tasks.

Since 2012 Apple have been using a 1TB 5400 rpm hard drive as the standard drive for their 21.5 inch iMacs.  These drives are a stable work horse but unfortunately their read and write times can be very lacking (average  of 100MB/second).

Redbot Computers can swap out the original Hard drive in the iMac with a 1TB SSD (Solid State Drive).  The SSD is newer technology and has much faster read and write speed (up to 500MB/second for the one we use). We have found that that start up times for machine have sped up to less than 30 seconds from start up chime to login screen on most iMacs.

Offer: 1TB SSD upgrade for your 21.5inch iMac  from $365

What you get

  1. We will pick up and deliver the computer back to you in the Port Macquarie area.
  2. We will replace your current hard drive with a 1TB SSD.
  3. We will clone your current data from you hard disk drive to your new SSD.
  4. We will preform a scan, cleanup and optimisation on the SSD once installed and cloned across.

Call us on 0414 607 125 or email to order your SSD upgrade.  We can also discuss possible operating system and software up-updates for your iMac.

Computer Check Up

A computer is just like any other thing that you own and if you don’t treat it right and service it regularly, it can become sluggish and not perform as it should.

Website under construction

I thought the “Website under construction”  days were something that had been left back in the 90’s and early 2000’s but recently I have come across quite a few websites with links that lead me to some cute image telling me that the page is under construction and to check back soon.

Check back soon…. when should I check? 10 minutes… a day… a week… a month…. ever.

Until a page is ready for viewing by the general public it is best to leave it off your menus, this will make it less likely to be seen by people who are browsing  your website.

Rather than have an “Under Construction” page your business is better off to just add some content telling your viewer about what the page should be about. This shows that that page has some importance to your business. Instead of having a “check back soon notice” on you page, a “call for more information” notice is more appropriate.

If you would like any help with your website and getting it out of the “Under Construction” or ‘ Check back soon”  stage, contact with us and we will help you with your current site or help get you a new website.


Have you backed up your computer?

In the last week we have had to break the news to one customer that we could not recover the data on her MacBook Air. The result was that she needed to take it to a specialist data recovery centre for them to try and recover data from her computer.  We also spent several hours cloning a faulty hard drive for an other customer before the drive could be replaced under its warranty. The most annoying thing about both these cases is that they could have very easily been avoided if these customers had a backup.

Both these computers were Macs so backing up is simple.  All you need to do is plug in an external Hard disk drive and let the Mac take care of things using OSX or MacOs’s TimeMachine Backup.  TimeMachine will check every hour for what files have been modified or created and make a backup. You just need to make sure that the external drive is plugged.

If you are a Windows user, there are also many products out there that will back up your system in much the same way.  One such product is Genie Timeline Home 2017 this will perform very similarly to Apple’s TimeMachine.

Cloud storage is also a great way to make sure your files are backed up and also a great way to have access to your files across all your devices. A product like DropBox will let you store all your important files and photos in your DropBox folder. The files will then sync automatically  and you will be able to access then on all your devises.  Cloud storage is great as it dose not rely on you remembering to plugin an external drive.  All you need is an internet connection in order for your files to sync.

These solutions offered here are all very cost effective options when it comes to the  peace of mind of knowing your data a files are safe. You can buy an external Hard drive for less than $100 and a DropBox Plus account is around the $144 yearly.

Feel free to contact us if you would like to discuss your backup, we are happy to help you come up with the best backup solution to suite your needs.

The NBN is coming to Port Macquarie

Merry Christmas and Happy New Year!

Redbot Computers will be taking a short break over Christmas and will be closed between 22 December 2016 and 3 January 2017.

If you do get stuck over this time, you can still call 02 6582 7582.

We would like to thank everyone for their support of the past year and hope you have a very Merry Christmas and Happy New Year!

Take the hassle out of a new device setup with a Gift Voucher!

Gift Vouchers Available

Thinking of giving a new tablet, smart phone, computer or smart TV as a gift.

Why not purchase a gift voucher and we can take the hassle out of the set up.

Purchase before 23 December 2016 for the special price of $90 (normally $110) 

To purchase call 02 6582 7582 or email:

Conditions apply
  • Cost $90. Price valid until 23 December 2016.
  • Includes one hour on site labour to set up one device
  • Gift voucher valid for use up to six months from purchase date
  • Available in the Port Macquarie area
  • Tablet & Smart Phone – includes connection to wifi network, email set up, connection to apps store (i.e. Google Play, Apple Store, etc), transfer of photos, music from customer back up. If no back up available, additional charges may be incurred.
  • Smart TV – Includes connection to wifi network and TV account creation, connection to Netflix, Stan, Presto (existing accounts only)
  • Desktop or Laptop Computer – includes connection to wifi network, email set up, transfer of photos, music, documents from customer back up. If no back up available, additional charges may be incurred.
  • Also included in the price is 15 minutes of free tech advice which could cover anything from virus removal, your computer is running slow, phone & internet plans including NBN, etc.

Google Nexus event – new stuff

In the interest  of remaining objective and not being seen as purely an apple only support site we bring you the news from the Google Nexus event held earlier this morning in San Francisco.

First of all there were not many surprises as most of the announcements had already hit the rumour  mill in the last few weeks.  But it still means we did find what was real and what was purely just rumours.


The newest version of Android, Android 6.0 Marshmallow, will begin rolling out to users next week. It aims to make notifications more consistent and search functions more intuitive, while improving battery life and giving users more fine-grained privacy controls. The most prominent feature is probably Now on Tap, which integrates Google searches and voice interaction into individual apps. As usual, Nexus users will get the Marshmallow updates right away, while carriers and other smartphone brands will make their own tweaks and roll it out further down the line. You can find out more about Android 6.0 Marshmallow [Here]

New Nexus 5X and Nexus 6P

New Nexus 5X and Nexus 6P


Google is calling it its “most premium phone yet.” The metal-bodied 6P is 7.3mm thick, backed by a new fingerprint sensor called the Nexus Imprint. It now uses a USB Type-C port; while getting new cables might be an inconvenience, Google claims it can charge the device twice as quickly as an iPhone 6 Plus.

The 6P is equipped with a 5-megapixel front-facing camera and a 12.3-megapixel Sony sensor on the back, which can take 4K video and slow-motion shots. It will be available in frost white, aluminium, and graphite. The phones are available for pre-order in the US, UK, Japan and Ireland. An Australian release date hasn’t been set, but Google says the phone is “coming soon’ for local buyers. Based on the US prices of $US499, we’d estimate the Nexus 6P will sell in Australia for around $799. You can find out more about the Nexus 6P [Here]


The Nexus 5X is the successor to Google and LG’s Nexus 5, which quietly ended its life earlier this year. It’s a slightly larger device, with a 5.2-inch screen and a fractionally bigger battery, and the design language has been updated for a new generation of phones. Like its companion, the Nexus 6P, the 5X has a fingerprint sensor on the back of the phone, and it uses the new USB-C connection instead of the standard Micro USB. As Motorola did with the new Moto X line earlier this year, Google is heavily promoting the phone’s camera, but the handset itself is a relatively modest affair — it’s positioned as the Nexus line’s “affordable” option. An Australian release date hasn’t been set, but Google says the phone is “coming soon’ for local buyers. Based on the US prices of $US375, we’d estimate the Nexus 5X will sell in Australia for around $599. ou can find out more about the Nexus 5X [Here]

Chromecast 2 and Chromecast Audio

Chromecast 2 and Chromecast Audio

 The new Chromecast 2

The Chromecast, a little stick that lets users stream just about anything to a TV, has gotten an update. The new Chromecast 2 supports 5GHz Wi-Fi, making it significantly faster. Three different antennas, as opposed to the original Chromecast’s one, are optimized for Wi-Fi streaming. Stylistically, the Chromecast looks different too: it’s now a small disc with a bendable HDMI arm that allows it to hang further away from your TV than the previous Chromecast. It comes in three colors: red, yellow, and black.


Chromecast Audio is, unsurprisingly, a music-focused counterpart to the Chromecast. Instead of connecting to a TV, it plugs into your speakers using a 3.5mm audio port. Users can connect and send music to it using Google Play Music, Pandora, and the newly announced Spotify — controlling it from a phone lock screen and Android smartwatch — or they can directly mirror audio from Android or a Chrome tab. (It also looks like a cute little vinyl record.)

Google announced that the new Chromecast and the Chromecast Audio would be going on-sale in 17 countries today priced at US$35 each ($49AUD). They have now updated the hardware availability page and unfortunately Australia is not one of those 17 countries.

Hey Siri, anything interesting happening today?

Over night Apple have made some announcements to their product range at the “Hey Siri” evening held at the Bill Graham Civic Auditorium in San Francisco.  These new products have been in the rumour mill for months but finally they are out and will be available for purchase very soon.

Here are some details of what was announced:


iPhone 6s

iPhone 6s

Apple has released the new iPhone 6s and iPhone 6s Plus with significantly revamped internal hardware, an all new 3D touch interaction model, notably impressive camera features, and a new pink rose gold colour.

Like the prior models, the new iPhones are available in 4.7″ and 5.5″ displays and share enclosures that otherwise mostly look the same from the outside, but that’s about where similarities end as the internal components are dramatically improved.


iPhone 6S and iPhone 6S Plus specs are as follows:

  • A9 CPU with M9 motion coprocessor
  • 3D Touch and new interaction models in iOS (3D Touch appears to be the renamed Force Touch)
  • 7000 series aluminum is stronger than prior aluminum
  • 2nd generation faster Touch ID
  • LTE Advanced and faster Wi-Fi
  • 12MP rear iSight Camera
  • 4K Video recording
  • 5MP FaceTime HD front camera with screen flash
  • Live photos, photos are kind of like mini-movies now
  • 16GB, 64GB, and 128GB models available
  • Silver, gold, space gray, and new rose gold colour
  • Optional docking stations in matching aluminum colours

iPad Pro with 12.9″ Display Debuts, Release Date Set for November

iPad Pro with 12.9″ Display and smart keyboard

iPad Pro with 12.9″ Display and smart keyboard

Apple has released the all new iPad Pro, which prominently features a large ultra-high resolution 12.9″ display and desktop class computing performance. Additionally, Apple has debuted a new Smart Keyboard for the iPad Pro, and a separate stylus device called Apple Pencil.

The combination of the flagship iPad Pro product and these new accessories are clearly aimed at a professional user, which should broaden the potential uses of the iPad considerably.


The iPad Pro technical specs are as follows:

  • 12.9″ 2732 x 2048 resolution display
  • 32GB or 128GB
  • A9X CPU
  • 10 hour battery life
  • 1.5lbs weight
  • 4 speaker sound system
  • 8MP iSight Camera
  • Touch ID
  • Available in space gray, silver, and gold

New Apple TV With Siri, App Store, New User Interface and Remote

Apple TV with Siri & App Store

Apple TV with Siri & App Store

Apple has released an all new Apple TV with a completely redesigned interface, Siri interactivity for browsing and controlling the device, an App Store, and a new hardware controller with touch capabilities and motion detection.

The new Apple TV is aimed at media viewing and casual gaming, with some pretty interesting features and new interaction methods available through Siri.


Technical specs of the new Apple TV are as follows:

  • A8 CPU
  • HDMI, Wi-Fi, Bluetooth, Ethernet, IR
  • New remote control with touchpad, accelerometer and gyroscope, dedicated Siri button, volume control
  • Siri voice control
  • App Store with apps
  • Runs tvOS, which is based on iOS (which is based on OS X), but built for the living room
  • 3rd party controllers support, ability to use iPhone and iPod touch as additional controllers for multiplayer games

The new Apple TV is really best shown than described, and Apple has put together a great video demonstrating the new features:

The new hardware box looks similar, but the remote itself is completely different.

The Siri interactivity with Apple TV can do everything from search shows and movies, rewind and pause video, get live weather reports, sports scores, play music, and perform other device functions.

ipad mini 4

Apple just announced its iPad mini 4, alongside the all-new iPad Pro.  Specs of the iPad mini 4 are largely the same tech inside as the iPad Air 2, which means it’ll be faster and more efficient.

You can watch the full keynote here —->